1. Introduction
Ranzo Web Design & Development (“we”, “us”, or “our”) operates the website https://ranzo.dev (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
Information you provide directly:
- Name and email address (when submitting the contact form)
- Project details and messages sent via contact form
Information collected automatically (with consent):
- Pages visited and time spent on each page
- Browser type, operating system, and device type
- Referring URL and general geographic region
- Interactions with page elements (clicks, scrolls)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and project requests
- Improve the website experience and content
- Analyze website traffic and user behavior (with consent)
- Comply with legal obligations
4. Analytics & Cookies
We use Google Analytics 4 to analyze website traffic. This service may collect your IP address, browser information, and browsing behavior on our site. We only activate analytics after you provide explicit consent via our cookie banner.
You can opt out of Google Analytics at any time by declining cookies on our banner or visiting Google Analytics Opt-out.
5. Third-Party Services
We use the following third-party services:
- FormSubmit.co — for processing contact form submissions
- Google Analytics — for website analytics (consent required)
- Google Fonts — for typography (may set cookies)
- Vercel — our hosting provider (may collect server logs)
- Unsplash — for stock photography on the website
6. Data Retention
Contact form submissions are retained only as long as necessary to respond to your inquiry (typically 30 days). Analytics data is retained for 14 months as per Google Analytics default settings. We do not sell, rent, or share your personal data with third parties for marketing purposes.
7. Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or UK, you have the following rights:
- Access — Request a copy of the data we hold about you
- Rectification — Request correction of inaccurate data
- Erasure — Request deletion of your personal data
- Objection — Object to processing of your personal data
- Portability — Request transfer of your data
To exercise any of these rights, contact us at: contact@ranzodz.com
8. Security
We implement industry-standard security measures including HTTPS encryption, Content Security Policy headers, and HSTS to protect information transmitted to and from our website.
9. Children's Privacy
Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: